Terms & Conditions of Sale
ALL items ship factory direct, that way each package need only make one trip to its intended destination. This allows us to keep our prices low and reduce environmental impact.
SHIPPING: products typically ship within 48 BUSINESS hours of payment (there ARE exceptions on products manufactured to order, back ordered items, etc.). Tracking is provided as soon as it is received. Please allow at least a few days after payment to receive your tracking information (remember to check your spam/bulk folders for this email). We all hate back-orders but unfortunately they DO happen on occasion and we are not always advised ahead of time by the manufacturer. In the evfent the item is sold out or on back order we will contact you to ascertain whether you would like to maintain your order in the queue to ship when available or cancel your order for a full refund.
From our website we cannot accept international orders not orders shipping to Hawaii, Alaska, Puerto Rico or to a PO Box or APO/FPO. Should you want to order shipping to one of these locations you will beed to contact us direct.
RETURNS: We allow returns within 14 days of delivery of your item under the following conditions: Should the product be found defective in material quality or workmanship, it may be returned for replacement at NO charge. All other return items must be in NEW, UNUSED condition in the ORIGINAL PACKAGING and will be charged a 15% RESTOCKING FEE PLUS ORIGINAL FREIGHT CHARGES. ALL returns must be authorized by us after which you will receive a return authorization number and return shipping address.
PRICES & CONDITION OF SALE: We attempt to keep our product selection, descriptions, photos and pricing up to date to the absolute best of our ability however we ARE human and occasionally make mistakes, therefore we reserve the right to reject or cancel any and all orders.